What do YOU want from an accountant

This is an important question we find that most people may ask themselves, but will not ask their accountant. If you are not happy with any level of service, you are entitled to change.

We find that as people cannot do an easy comparison like you would for car insurance, broadband, energy services, they tend to stick with their accountant regardless of their satisfaction with the level of service received.

We believe that accountants should be viewed as you would view any other service based industry. You therefore you should regularly check out the competition for the level of service provided and the value offered to your business, this is the advice that we also give to our own clients.

YOU as a business owner have the right to select what type of service you require from your accountant.

Time for a change?

One of the most important considerations is the timing of the change, but it may not be practical to wait for an obvious cut-off point, such as the financial year end.

If the change is before the year end, then everything can be in place for the following year, plus VAT and Payroll can easily be changed over during the year and your current accountant as a professional, should ensure there is a smooth transfer over of information, so there is no disruption to your business.

How easy it is to change accountants?

Another misconception is that it is difficult to change accountants. 

If you have made your decision to change, it is generally a formal exchange of letters between the outgoing accountant and incoming accountant with the handover information.

The process would only be complicated if the service provided previously has not been to standard, but as we offer fixed fees, this means that the risk is absorbed by ourselves.

We are happy to do this on the occasions where this occurs, as we have the confidence in our service together with our value based costing that our relationships with our clients will be long term.